Client Services and Appointment Policies
Client Services
Please contact Client Services via telephone at 202.328.MINT (6468) during daytime hours Monday thru Friday to request any changes to your membership account.
Appointment Policies
- MINT requires the following notices for appointment cancellation. If notice is received inside of these times, the service will be charged a session against the pre-purchased package, or credit card on file. Notice of cancellation must be made to the club via telephone or in person.
- Private Training appointment change-12 hours notice
- The SPA at MINT appointment change-24 hours notice
- Pilates appointment change- 24 hours notice
- Nutrition appointment change-24 hours notice
- Physical Therapy appointment change- 24 hours notice